> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://mailtracker.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to cancel my subscription?

You can cancel your MailTracker subscription at any time.

To do so, please follow these steps:

1. Go to your **MailTracker account**.
2. Click on your **profile picture** in the top right corner.
3. Choose **Billing** from the drop-down menu.

![](https://storage.crisp.chat/users/helpdesk/website/-/c/3/e/5/c3e57052ac804800/image_djo0tv.png)
This will open the Billing section, where you will see your subscription details. **Click on your plan**, in this case "Starter":
![](https://storage.crisp.chat/users/helpdesk/website/-/c/3/e/5/c3e57052ac804800/image_18l8jd.png =726xauto)
Click on "**Cancel Plan**":
![](https://storage.crisp.chat/users/helpdesk/website/-/c/3/e/5/c3e57052ac804800/image_wkv6sz.png =727xauto)

And, as last step, confirm the cancellation by clicking on "**Cancel Plan**":
![](https://storage.crisp.chat/users/helpdesk/website/-/c/3/e/5/c3e57052ac804800/image_1f3ga0z.png =715xauto)Your subscription renewal will be set to cancel and you'll see the remaining days of your subscription. In this case "Your plan stays active until 30 August 2026".