Refund policy
Refund Policy
We offer a clear and fair refund policy — with no exceptions.
Monthly & Yearly Subscriptions
You may request a refund only if the following conditions are strictly met:
- The request is submitted within 7 calendar days of payment.
- No activity has been recorded on your account during the calendar month in which the payment was made.
This includes any email tracking activity during the free trial, before or after the payment.
⚠️ If any email has been tracked during the calendar month, the refund request will be denied — even if it’s just one.
No Exception After Trial
We offer a 7-day free trial to test the product. If you choose not to cancel before the trial ends and a payment is processed, you are no longer eligible for a refund, regardless of usage.
This policy is enforced to prevent abuse and ensure fairness for all users.
Updated on: 31/07/2025