Articles on: Account & Billing

Refund policy

Refund Policy: We offer a comprehensive refund policy to ensure customer satisfaction. Please note the following guidelines for refund eligibility:

Monthly Subscription: If you cancel your monthly subscription and desire a refund, we can reimburse the latest payment provided that the following conditions are met:

The refund request is submitted within 7 days of the payment.
There has been no activity recorded on your account during this specified timeframe.

Yearly Subscription: Refunds for yearly payments can be facilitated subject to the following criteria:

The refund request is made within 7 days of the payment.
There has been no activity recorded on your account during this specified timeframe.

Additionally, for customers who have made their first monthly payment, we extend a special provision:

You are eligible for a 7-day money back guarantee, regardless of product usage.

We strive to provide a fair and transparent refund process, aiming to address your concerns and ensure your satisfaction with our services.

Updated on: 09/10/2024