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Articles on:Account & Billing
Manage your MailTracker subscription, update payment methods, and find answers to common billing questions.

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  • How the Free Plan Works at MailTracker
    Understanding the Free Plan The MailTracker free plan is an excellent starting point for users new to email tracking or those who manage a moderate volume of emails. Here's what you need to know about the plan: Monthly Email Tracking Quota: Users are allotted a quota of 20 tracked emails per month. This quota is designed to cater to essential tracking needs, allowing users to monitor opens, clicks, and more for a select number of emails. Quota Reset: The tracking quota resetFew readers
  • Refund policy
    Refund Policy We offer a clear and fair refund policy — with no exceptions. Monthly & Yearly Subscriptions You may request a refund only if the following conditions are strictly met: The request is submitted within 7 calendar days of payment. No activity has been recorded on your account during the calendar month in which the payment was made. This includes any email tracking activity during the free trial, before or after the payment. ⚠️ If any emaiFew readers
  • How to cancel my subscription?
    To cancel your subscription, click on the MailTracker icon next to your Gmail profile picture, go to “Account,” and then select “Cancel my subscriptionFew readers
  • How to activate link tracking on MailTracker
    Link tracking is a premium feature available only to paying users of MailTracker. If you already have a paid subscription and would like to activate link tracking, simply reach out to our support team — we’ll take care of it within 24 hours. To contact us, click on the MailTracker icon in Gmail, go to Account, then scroll down to Help Center and send us a quick message. Let us know if you need anything else!Few readers

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